Each participant will gain practical knowledge how to become a successful IT Manager, insight on how to go about it, and will receive many examples and tools that will help you implement the concepts quickly and easily. Best practice is shared to help participants learn the productive ways of getting things done and keys that empower you to achieve more. At the end of the class, each participant will have achieved: CITM - Certificate in Information Technology Management Cost, GBP2200 or EU3500 for  five days of comprehensive, practical training on managing technology resources effectively, from assessing technology situations to building practical yet effective strategic plans, motivating employees, budgeting, developing change management processes, and more. At the end of the class, each participant will be able to: Assess virtually any technology situation Apply the laws that apply to information technology. EG Data Protection Act Develop a strategic plan that addresses the company needs Prioritise IT initiatives to take best advantage of opportunity and to mitigate risk Identify cost saving opportunities. Implement Best Practice and Management Controls Build an effective, yet appropriate IT organization for the situation Develop a cost effective staff training plan that improves the team and each individual Develop effective performance plans and conduct employee performance reviews Develop targeted career plans for staff members Develop an achievable operational and capital IT budget Implement change management procedures that improve client service Develop practical policies and procedures that provide real value Implement a simple system to maintain important technology assets information Identify how to measure the trends of your IT business for constant improvement Incorporate simple, yet effective project management methods within your organization Motivate and empower individuals in your IT organization and develop teamwork Improve client service and enhance client relationships Develop specific measurements that point out the improvements and challenges of IT