Each participant will gain practical knowledge how to become a successful IT Manager, insight on how to go about it, and will receive many examples and tools that will help you implement the concepts quickly and easily. Best practice is shared to help participants learn the productive ways of getting things done and keys that empower you to achieve more.
At the end of the class, each participant will have achieved: CITM - Certificate in Information Technology Management
Cost, GBP2200 or EU3500 for five days of comprehensive, practical training on managing technology resources effectively, from assessing technology situations to building practical yet effective strategic plans, motivating employees, budgeting, developing change management processes, and more.
At the end of the class, each participant will be able to:
 Assess virtually any technology situation
 Apply the laws that apply to information technology. EG Data Protection Act
 Develop a strategic plan that addresses the company needs
 Prioritise IT initiatives to take best advantage of opportunity and to mitigate risk
 Identify cost saving opportunities.
 Implement Best Practice and Management Controls
 Build an effective, yet appropriate IT organization for the situation
 Develop a cost effective staff training plan that improves the team and each individual
 Develop effective performance plans and conduct employee performance reviews
 Develop targeted career plans for staff members 
 Develop an achievable operational and capital IT budget
 Implement change management procedures that improve client service
 Develop practical policies and procedures that provide real value
 Implement a simple system to maintain important technology assets information
 Identify how to measure the trends of your IT business for constant improvement
 Incorporate simple, yet effective project management methods within your organization
 Motivate and empower individuals in your IT organization and develop teamwork
 Improve client service and enhance client relationships
 Develop specific measurements that point out the improvements and challenges of IT
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